سياسة الخصوصية
Privacy Policy
This Privacy Policy describes the privacy practices of Done Shops and our affiliates ("we," "us," or "our") in connection with the website https://www.doneshops.com, our mobile application, and any other online services we control that post or link to this policy (collectively, the "Service").
1. Personal Information We Collect
Information You Provide to Us
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Contact identifiers (name, email, address, phone number).
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Transaction data (purchase records, orders, shopping cart).
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Payment information (securely processed through third parties).
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Profile data (preferences, wishlists).
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Communications (support messages, reviews, surveys).
Information We Collect Automatically
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Device identifiers (IP address, device type).
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Device data (browser, operating system, language settings).
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Browsing data (pages visited, session duration, abandoned carts).
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Location data (approximate via IP; precise only with your consent).
Information from Other Sources
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Business partners (joint offers).
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Social media platforms (when you engage with Done Shops content).
2. How We Use Your Data
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To process and deliver orders.
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To manage your account and preferences.
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To communicate about offers and updates.
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To provide customer service and resolve issues.
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To improve our website, services, and marketing.
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To protect against fraud and ensure security.
3. Sharing Your Data
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Service providers (payment, shipping, analytics).
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Legal authorities (where required by law).
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Public (when you post public reviews).
🔒 We do not sell your personal information.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Enable essential site functionality.
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Analyze usage and improve performance.
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Personalize offers and advertising content.
You can manage or disable cookies through your browser settings, but some features may not function properly.
5. Your Rights
Subject to applicable laws (e.g., GDPR, CCPA), you have the right to:
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Access your personal data.
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Request correction of inaccurate data.
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Request deletion of your data (unless retention is legally required).
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Restrict or object to the processing of your data.
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Request a portable copy of your data.
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Opt-out of marketing communications at any time.
6. Exercising Your Rights
You may contact us at info@doneshops.com to submit a request.
We will respond within 30 days of receipt.
7. Data Retention
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Account data: retained while the account remains active.
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Payment and billing records: retained up to 7 years in compliance with tax laws.
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Marketing data: deleted or anonymized after 24 months of last interaction.
8. International Data Transfers
Your data may be stored or processed outside your country (e.g., via Amazon or Google Cloud servers).
We ensure that any transfers comply with applicable laws and use approved safeguards (such as standard contractual clauses).
9. Security
We implement organizational and technical measures to protect your data, including:
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Data encryption via SSL/TLS.
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Restricted employee access to sensitive information.
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Regular security audits.
However, no system is 100% secure.
10. Changes to This Policy
We may update this policy periodically. Material changes will be communicated via email or a notice on our website.
11. Contact Us
For inquiries or to exercise your rights, please contact us:
📧 info@doneshops.com
